Effective Management for Secretaries, PA-s & Administrators
5 (five) days
DATES, VENUES & COURSE FEES
Upon specific request for a minimum 6 participants.
PROGRAM DESCRIPTION & OBJECTIVES
The program is meant for Secretaries, Personal Assistants and other administrative personnel who wish to further develop their management skills.
After attending participants will be better able to:
- Handle people and assignments independently, with minimal supervision
- Make decisions confidently and take the right course of action
- Negotiate win-win agreements inside and outside your company
- Formulate short-, medium- and long-term plans
- Build an alliance between you and your superior
- The concept of effective management
- Managing self, time, priorities, pressures and stress
- Effective planning, scheduling and organizing
- Event management
- Effective delegation
- Effective communication & presentation
- Effective motivation
- Effective negotiation
- Effective handling of conflicts.
- Problem solving & decision making
A proper mix of short lectures, Q&A, sharing, discussions, individual & group exercises and case studies.
This program is for Secretaries, PA-s and other Support & Administrative Staff who need to enhance their managerial knowledge & skills to improve their performance and prepare themselves for managerial positions.
Email : email@example.com
Phone : +62 21 7456755