About Superior Management Trainings
Superior Management Trainings (SMT), established in 2000, is a leading provider of superior quality leadership & management training courses.
It is a business unit of International Prime Resources BV, a Netherlands-based professional services company.
SMT specializes in delivering training courses in the fields of :
- Strategic Management
- General Management
- Leadership
- Human Resources Management
- Project Management,
- Procurement Management
- Finance Management
- Marketing, Sales & Customer Service
Our courses are delivered in:
- Bali, Indonesia,
- Bangkok, Thailand,
- Dubai, United Arab Emirates,
- Doha, Qatar,
- Istanbul, Turkey,
- Paris, France,
- Geneva, Switzerland,
- Kuala Lumpur , Malaysia,
- Ho Chi Minh City, Vietnam,
Training and development programs benefit both employees and companies. They enhance skills, boost employee morale, increase productivity, reduce errors, improve customer satisfaction, and foster innovation. Ultimately, they contribute to individual growth, organizational success, and overall business performance.
WHY SMT?
- Prompt proposal and customer service
- Superior quality training programs
- Trainers with advanced-level competencies and extensive hands-on practical experience in their field of expertise
- Competitive pricing
- Excellent coordination of programs
- Effective post-training follow-up
SMT’s training courses are marketed through our marketing agent:
Publimaks International
Email: Click Here
WhatsApp Message: Click Here
Problem Solving & Decision Making Techniques
Introduction
You most probably have heard the old cliché “there are no problems, only opportunities.’ This might sound like pie-in-the-sky optimism to anyone stuck in the middle of a difficult puzzle or a stressful people problem. However, by using the proven, logical problem-solving and decision-making system, you indeed can create opportunities from problems. Additionally, the biggest problem-solving mistake is dealing with the symptoms of a problem rather than its “root causes.” Sometimes, even the “experts” don’t find the fundamental reason the problem exists right away. When symptoms are treated, “band-aid” decisions are made. Consequently, old symptoms reappear, or new ones emerge, and the same old problem returns.
Step-by-Step Method
By taking the steps of systematic problem-solving and decision-making, you can prevent problems from recurring. These steps include the following:
STEP 1: Problem Recognition
Firstly, problem-solving and decision-making begin by recognizing that a situation needs resolution. This boils down to listing all hard and soft symptoms relevant to the problem. Even when the troubles are obvious, it is a good idea to start with Step 1. Additionally, no matter how serious or stressful the first encounter with a problem may seem, it is usually only a symptom of the underlying trouble or real problem. Furthermore, symptoms may be trivial, like one minor defect, or they may be serious issues that must be dealt with quickly, such as falling production levels. Regardless, they are often simply just side effects of the real problem that lies beneath the surface.