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* The concept of effective negotiations
* Characteristics of good negotiators
* The process and stages of negotiations
* Forces in play during negotiating
* Negotiation styles
* Negotiation gambits
* Setting negotiation objectives
* Factors to consider when negotiating
* Pinpointing relevant key success factors and SWOT
* Choosing the right negotiation strategies
* How to effectively implement the chosen negotiation
strategy
* Negotiating through written communications
* Negotiating through the telephone
* Negotiating face to face
* Cues, clues, signs and signals in negotiations
* Face and body language in negotiations
* Challenges in conducting actual negotiations and how to
overcome them |
